Listen to the chat here:
Topics covered in this Video Chat:
00:00 When people are critical, feeling defensive is a choice.
05:05 How to respond to someone who criticizes you.
26:46 On the whole, people don't like being told they look a certain way (tired, thin, sick) because it's a judgment.
31:51 What to say when something is stolen at a family gathering.
42:02 The difference between manipulation and caring about someone is if you have an expectation vs. useful feedback.
46:48 We let people control us and insult us if we believe lies about ourselves.
50:02 Instead of trying to change someone's opinion, ask questions to get to know them and become closer.