Communicating Clearly: Less is More

By Greg Baer M.D.

August 9, 2024

As a Life Coach, I often find myself helping clients untangle their thoughts and feelings. People often get lost in the woods of their own words, making it difficult to see the situation clearly.

Let's explore how embracing concise communication can lead to greater clarity and understanding.

Timing the Talk: A Lesson in Brevity

Cynthia called to describe a problem and to ask for advice. For the purpose of teaching her a principle, I used a stopwatch to time her call (not something I ordinarily do). 

When she had finished, I said, "You just described a single confusing situation, and you did it in four minutes and thirty seconds. Compared to most people, that's actually pretty brief. Keep in mind that I'm not criticizing you. Would you like to hear me describe the problem you just shared with me?"

"Sure."

"I'll speak as though I were you, talking to me: 'My ex-boyfriend found something of mine in his apartment, and he wants to return it. I'm conflicted, because part of me wants to see him, but I also know that seeing him isn't good for me.' How long did it take me to say that?"

"I don't know."

"Eleven seconds. Did my description leave anything out that really matters?"

"Not really."

"Eleven seconds, compared with your four and a half minutes. The problem is NOT that I mind listening to you for that long—happy to listen to you—but you get lost in all the words. You say so many words that you distract yourself and can't see the situation clearly."

The Power of Concise Communication

Most of us say too little in too many words. We get lost in the woods of our own words, and the people listening tend to get lost with us.

We can help ourselves by being a little more aware of what we say—before we speak and after.

As we thin out the trees we don't need, we can find our way out of the woods and see more clearly where we are and where we want to go.

Don't know where to start?

Start here:

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About the author 

Greg Baer, M.D.

I am the founder of The Real Love® Company, Inc, a non-profit organization. Following the sale of my successful ophthalmology practice I have dedicated the past 25 years to teaching people a remarkable process that replaces all of life's "crazy" with peace, confidence and meaning in various aspects of their personal lives, including parenting, marriages, the workplace and more.

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